Help desk and Multilingual Information for Foreigners

Japan Legal Support Center Helpline

 The Japan Legal Support Center provides introductions to appropriate legal systems and related institutions (such as legal helplines and public institution help desks) for those troubled by legal issues. English language guidance is available.

 

Consultation Hours:Monday - Friday 9:00 - 17:00                 

Tel:0570-078377

Cost:Free (except for cost of call)

Further Information can be found here

 

 

Telephone Consultation Service for Foreign Workers

  You may call any of the following numbers in six languages to get advice on working conditions.(The number will connect you to Telephone Consultation Service for Foreign Workers.) When you call the Telephone Consultation Service for Foreign Workers, you will be charged 8.5 yen (incl. tax) per 3 minutes from landlines, or 10 yen (incl. tax) per 3 minutes from mobile phones.
 

Days Available:   Monday to Friday

Hours:   10:00 a.m. to 3:00 p.m. (closed between noon to 1:00 p.m.)

Phone number:   0570-001701

* Accessible from landlines, mobile phones and PHS.
* The hotline is closed during the period from December 29 to January 3.

Further information can be found here

 

Labour Standards Advice Hotline

  The Labour Standards Advice Hotline is a commissioned service implemented by the Ministry of Health, Labour and Welfare. The hotline offers free advice from anywhere in the country during hours when the Prefectural Labour Bureaus and Labour Standards Inspection Offices are closed or on Saturdays, Sundays and holidays. Foreign language support is also available.

 

Days Available:   Monday to Sunday (Every day)

Hours:     Weekdays (Monday to Friday)  5 PM to 10 PM
                Saturday, Sunday, holidays  9 AM to 9 PM

Phone number:   0120-004-008

* Accessible from landlines, mobile phones and PHS.
* The hotline is closed during the period from December 29 to January 3.

Further information can be found here


 

Guide to Labour Bureaus with Foreign Workers Consultation Service(Adviser for Foreign Workers)

You may visit any of the following offices to get advice on working conditions in six languages.
* This is based on the information available as of March, 2019. It may be subject to change.

 

Tokushima Labour Bureau

https://www.check-roudou.mhlw.go.jp/soudan/foreigner_eng.html


 

Cabinet Office, Government of Japan

 A collection of links including policies, statistics, and so on.

English site


 

Multilingual Living Guide (CLAIR)

 The 「Multilingual Living Guide」covers 17 topics considered essential for daily life in Japan, including health, educations, and times of emergency and disaster. Created for foreign residents, it is available in 13 languages.

http://www.clair.or.jp/tagengo/


 

Useful Information in the event of an emergency

Please look here for further information